Please read carefully, as there are two distinct shipping channels that depend on where your item originaltes from.
If your item is coming from our workshops in the UK:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We will gladly help arrange packaging and shipping worldwide. You are welcome to make your own arrangements for shipping, however we do enjoy preferential rates from our international shipping partners and are happy to help coordinate your shipments.
Our usual service allows for crating of your merchandise inside our workshops and then delivery directly to your door. This service includes unpacking and removal of all packaging materials.
The shipping time will depend upon your shipping method ie., Sea or Air.
Please ask one of our representatives for further details about this delivery service.
If your item is coming from our stocked warehouse in the US:
We can also ship these items globally for you. You may select one of two different shipping methods for Mainland USA destinations; delivery to your door or our special White Glove Delivery service, which will unpack and place your items in situ. If you do not given the option to chose, our white glove service will be chosen for you.
You must notify your delivery personel of any damage of your item before they leave your premises. Larger case goods can not be returned. Any returns of our US based stock items, are subject to a return / restocking fee.
English Georgain reserves the right to override any stated return policy. English Georgian America will repair or replace, at its option, any items that are defective. English Georgian America's warranty is non transferrable.